Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will appear. It contains comprehensive information about all the operations that you can perform on the given page. Each popup appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a rich variety of tutorial videos demonstrating how to use our Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.
If you can't find the solution you searching for, take a look at our extensive FAQ section, which includes questions asked by actual people and provides practical solutions. We periodically "revamp" our FAQ section with new articles in order to embrace all the new additions and innovations associated with our platform.
Ticketing System
If you still can't discover the answer you need in the FAQ database either, you can get in touch with our excellent team of support engineers available 24/7/365 and eager to help you with any problem. Each trouble ticket you send will be responded to within one hour (the average support ticket response time being about twenty mins), so you won't have to wait a long time to get your question answered.